Shipping with vPost

Volumetric weight is the ‘volume’ a package occupies (example; the physical size of a package)

Calculating Volumetric Weight

Volumetric weight is calculated by the Length x Height x Width of a package and dividing the result with a volumetric factor.

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To determine a package’s volumetric weight in kg, using measurements in centimeters.

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Please note that in some cases, shipping weight indicated on your merchant order form confirmation is based on ground shipping guidelines and does not correspond to international a shipping criteria.

October 14, 2020

Calculating Volumetric Weight

Volumetric weight is the ‘volume’ a package occupies (example; the physical size of a package) Calculating Volumetric Weight Volumetric weight is calculated by the Length x […]
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Are there items I can’t purchase online?

vPost cannot deliver items that are considered prohibited for international shipping by IATA regulations – items that may cause danger, damage or delay during international shipping […]
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Are there any online stores I can’t order from?

vPost allows you to shop and ship from any source countries (Click here for various countries you can ship from, via vPost) online merchant. Except for […]
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Volumetric vs Actual Weight

Q: What is volumetric weight? A: Volumetric weight is the ‘volume’ a package occupies (example; the physical size of a package) Q: What is actual weight? […]
June 25, 2019

How will I know that vPost has received my items from the overseas merchant?

You will receive a notification via email and sms when your parcel arrives at the vPost overseas warehouse. You’ll also be able to view all of […]
June 25, 2019

What are my options if I do not wish to proceed with shipping my parcel via vPost to Australia?

If you do not wish to proceed with having an item shipped via vPost Australia, you can choose to: return your parcel to the overseas merchant […]
June 25, 2019

What goods can’t be sent to Australia using vPost?

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June 25, 2019

What if the merchant delivered the wrong items or quantity to me?

If you receive an incorrect item or quantity of goods delivered through vPost, you should liaise directly with the overseas Merchant for any refund, return, exchange […]
June 25, 2019

What are the current vPost shipping services?

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