What are my options if I do not wish to proceed with shipping my parcel via vPost to Australia?

If you do not wish to proceed with having an item shipped via vPost Australia, you can choose to:

• return your parcel to the overseas merchant you purchased from
• have your parcel forwarded to an alternative address
• ask vPost to securely dispose of your item

If you choose to return your parcel to the overseas merchant or forward it to another address, you will be asked to supply the address and a contact phone number for that address and pay for the associated delivery costs.

You may use our self help entry for return and redirect of your parcel. Fees will apply when you checkout. 

Please note that parcels at our vPost overseas warehouse can only be returned to domestically within the source country address.