New to vPost?

STEP 1: SIGN UP

Sign up with email address, mobile number and personal information that are required, as shown.
*For Mobile Number, we will only send you SMS to update on your packages status. Not for Marketing Purpose

STEP 2: SHOP NOW

Make sure you check out using your vPost overseas address.
You will be notified once your packages have arrived at our overseas warehouse via email and SMS (if you had provided your mobile details when you signed up)
Always choose delivery option with a tracking number for your packages when sending over to vPost overseas address (check with your merchants on this).
Should your merchant delivered status reflects. Typically it requires at least 2 - 5 working days for your packages to be reflected on your dashboard.
Log In to your vPost account for the next steps. You can locate your packages by clicking on the country links.

STEP 3: CHECK OUT

Once your packages are received at our overseas warehouse, you will receive an email and SMS notification.
Our warehouse team only checks the suitability for air freight (example Dangerous Goods, Partial Dangerous Goods or Prohibited Items)
When you log into your account, you can check for your packages under the ‘Action Required’ section and make any necessary customs declaration (contents and value of goods).
After declaration, your packages will be under the “Ready to Ship” section.
Select the packages you want to check out and make payment based on shipping mode selected.

STEP 4: DELIVER TO YOUR DOORSTEP

Once paid, your packages will be shipped and delivered to you within the service levels indicated for your selected shipping mode.
If you need additional help or would like to know more, you can refer our FAQ pages or contact our Customer Service for further assistance.
Click here for Additional information of Storage, vCare and GST.