AORA is a third party service. Terms and conditions of usage can be found at www.aora.com

How AORA Works

Step 1: Shop & Browse

Browse from your favourite US retailers, and share the product URL with us

Step 2: We Buy & Ship

We’ll provide you a quote with your product price, shipping costs, agent fees and taxes

Step 3: Sit Back & Relax

We’ll manage everything from buying to doorstep delivery!

Find Out More

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How it Works

AORA BUY

BUY FOR YOU

Purchase on your behalf. No U.S. credit card or address required.

PERSONALISED SERVICE

Aora's team will keep you updated on the status of your package every step of the way and help resolve any issues that may occur.

AUTOMATIC REFUNDS

Automatically refund in the event of excess weight charged

TRANSPARENCY, PEACE OF MIND

All prices upfront and handle everything from purchase to delivery to your doorstep.

Aora's Rates & Fees

Product Cost

Prices charged by U.S. online stores for your items. Depending on your item, Singapore sales tax may apply.

Add items to your cart to see a full breakdown of costs.

Shipping

$1.49 / 100g

Shipping costs are based on actual weight of your item which includes free consolidation, repacking and automatic refunds.

*Subject to a minimum of 500g per order

Service Fee

5% Service Fee

We handle the entire buying process from purchasing, logistics, shipping and delivery to your doorstep.

*Subject to a minimum of SGD 9 per order

Find Out More

Start shopping for products from popular U.S. stores now!

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AORA is a third party service. Terms and conditions of usage can be found at www.aora.com

Aora's FAQ

1Do I still need to sign up for another account with Aora, even if I’m a vPost customers?

Yes, Aora is third party provider, vPost customer has to sign up directly with Aora as new customer.

2How does AORA estimate my shipping fees?

We understand that unknown shipping fees can cause a lot of discomfort in deciding whether you want to purchase a product, and thus we decided to change this by offering a one-time all-inclusive shipping fee from the merchant all the way to your doorstep. To do so, we pass each product URL through a proprietary product weight database of over 7+ million products (and counting!) to estimate the shipping weight and dimensions of the product.

When the product reaches the warehouse and we find that the weight and dimensions that we estimated is higher than the actual weight and dimensions, we will then proceed to give you a refund on the additional shipping fees incurred with the estimated difference only if the difference is above 500g. If the actual product weighs heavier than the estimation, we will absorb the difference in shipping fees incurred.

For more information, please click here.

3What are the rates and fees for AORA Buy?

The fees involved in buying with AORA consists of the following:

Product cost
Domestic shipping fees (if applicable. Find out more here)
International shipping fees
Agent fee (5% or $9, whichever is higher)
Taxes & duties (if applicable)

For cryptocurrency payments, an additional handling fee of 10% will apply to the transaction.

Scenario 1: Alan purchases a Kindle from Amazon using Singapore Dollars with AORA, and ships it with Economy Shipping

The cost breakdown will be as followed:

USD Conversion to SGD: USD 147 = ~SGD 207.27

Component	Cost
Cost of Product	SGD 207.27
Domestic Shipping Fees	Free domestic shipping from Amazon
International Shipping Fees	SGD 7.45 (for 500g)
Agent Fee (5%)	SGD 10.73
Taxes & Duties (GST applicable for orders above SGD 400)	Not Applicable
Total Cost	SGD 225.45

4How long will my package take to reach me?

Economy – 13 to 19 working days from making the purchase on AORA

The number of days for shipping include the time taken for the merchant to send the package to our US warehouse, international shipping from US to Singapore, and last-mile delivery to your doorstep. The estimated delivery date can be found in your order under your accounts.

Do note that this is an estimation, and will vary from merchant to merchant.

5 What is the difference between automatic checkouts and quotes?

Automatic checkouts are available for our supported merchants, who are popular US merchants that AORA can accurately extract important product information such as product price and options. Automatic checkouts mean that you do not need to wait for a quote, and checkout immediately on our website so that AORA can get your order processed in a faster time. We are growing our list of supported merchants, so please feel free to let us know here if you have any merchants you would like to see on this ever-growing list!

Our supported merchants:

For orders from other merchants, you can request for a quote by putting in the link into the AORA input bar on the home page. Add to cart, request for a quote, and get a free quote with all-inclusive shipping prices from USA to Singapore.

Find out more about how to use the AORA service here.

For more information, please click Here.