Action Required Status

For Restricted/Damaged, oversized packages and pending warehouse
Kindly contact directly to our vPost Customer Service to assist you.

U.S. Shipper's Export Declaration (SED) Form

A Shipper’s Export Declaration (SED) form is needed whenever your package’s value is above USD $2,500. This form is needed by the US Customs Authority. Please refer to vPost Terms and Conditions clause 10 for a sample of the SED form. Once the form is filled and duly signed, we will forward it to our USA forwarder for processing.

Repack my package

For more information on pending repacking status, please kindly refer to Repack My Package

How to declare my shipment

For more information with on declare package, please kindly refer to How to Declare

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