Brand New vPost China Warehouse
On 29 June 2023, we will be moving into a new China facility to accommodate all your packages.
Please note that by 1st July 2023, the previous address will not be available for collection of any vPost packages. Please make your order with the updated China Address today!
We have some important news to share regarding our warehouse operations at China Merchants. Read more to ensure a seamless shopping experience.
1. Change of Warehouse Address: We are excited to announce that we have relocated our warehouse to a more spacious and efficient facility. A New Warehouse Address has been established to enhance our services and improve operational efficiency, effective 1 July 2023. Please update your information to reflect the new vPost China warehouse address:
NEW CHINA ADDRESS:
English text:
Name: SG-XXXX-XXXX NAMEAddress line 1: Cainiao Custom Warehouse No. 1 3F3B-1, Qiying Intl Express CenterAddress Line 2: Jin'gang S Rd, Shatian (SG-XXXX-XXXX NAME)City: DongguanState: GuangdongPostal Code: 523000Tel: 18038227639 |
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Chinese text:
Name: SG-XXXX-XXXX NAMEAddress line 1: 东莞市沙田镇进港南路启盈国际快件中心菜鸟定制仓1号库-3楼3B-1 VPOST收Address Line 2: (SG-XXXX-XXXX NAME)City: 东莞State: 广东Postal Code: 523000Tel: 18038227639
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2. The old address will no longer be valid for receiving parcels after 28 June 2023. To avoid any potential delivery issues, it is crucial to update your address information as soon as possible.
3. Last Day of Operation: Please be informed that the last day of operation at our current warehouse is 29 June 2023. Therefore, any orders placed after this date may not be processed or shipped.
We are excited about the opportunities the new warehouse brings and are committed to delivering an exceptional service starting from 1 July 2023.
If you have any questions or require assistance with updating your new vPost China Warehouse Address, please don't hesitate to contact our customer support team. We are here to help.
Thank you for being a valued customer. We look forward to continuing to serve you with the best possible service.
What do you need to know about this change?
1What has changed?
Address 1: Cainiao Custom Warehouse No. 1 3F3B-1, Qiying Intl Express Center
Address 2: Jin'gang S Rd, Shatian (SG-XXXX-XXXX Customer’s Name)
City: Dongguan
State: Guangdong
Postal code / Zip Code: 523000
Telephone: 18038227639
The new address will also be reflected on your member’s portal under addresses.
Address 2: Jin'gang S Rd, Shatian (SG-XXXX-XXXX Customer’s Name)
City: Dongguan
State: Guangdong
Postal code / Zip Code: 523000
Telephone: 18038227639
The new address will also be reflected on your member’s portal under addresses.
2When will the new vPost China address takes effect from?
This new address will take effect in 1st July 2023 onwards.
3What happened to all the packages received at the old address?
We will not be able to assist in retrieving any packages that was delivered to the old address after 28th June 2023, 23:59
4What will happen to packages that arrived at the old address on 1st July 2023 and onward?
By 29th June 2023, we will no longer receiving any packages being sent to the previous address.
You are required to check with your merchants on the locations of the packages and inform your merchants to send the packages to our new warehouse address.
5What if my packages are already in transit to the old address?
Please ensure you update your address book in your own merchant page to avoid delivery to the old address. We are unable to retrieve any packages after 28th June 2023.