Package Delivery

You will have 5 days from the time you receive the email/SMS or Delivery Advice to pick up your package from the designated POPStation.

If you fail to collect your package within 5 days of receiving a notification, your package will be sent to General Post Office on the next working day.

At General Post Office, your package will be stored for another 5 working days for you to pick it up. If you fail to collect your package within this period, it will be returned to our processing facility to be stored for an additional 2 weeks. After which, your package will be donated/discarded at our sole discretion.

General Post Office is located at 10 Eunos Road 8, #01-123/124/125, SingPost Centre, Singapore 408600.

June 25, 2019

How much time do I get to pick up my package from POPStation?

You will have 5 days from the time you receive the email/SMS or Delivery Advice to pick up your package from the designated POPStation. If you […]
June 25, 2019

I chose POPStation as my preferred delivery option. However, what will happen if there are no lockers available when my package arrives?

We will redirect your parcel to a designated Post Office and notify you via email once the item is delivered to the Post Office.
June 25, 2019

What is the maximum parcel size that a POPStation can hold?

Each POPStation has 3 different locker sizes as below. Only parcel up to this limit will be available for POPstation delivery. Type Size Small 42cm (w) […]
June 25, 2019

How can I find the nearest POPStation that is available to me?

For the full list of current POPStation locations, please kindly refer to their website (https://www.mypopstation.com/locations)
June 25, 2019

What is POPStation?

POPStation (Pick Own Parcel Station) allows our customers to have the added flexibility of picking up their packages at a time and location that is convenient […]
June 25, 2019

How do I select POPstation as my delivery address?

#1 – On the shipping address page, select ‘POPStation’ and enter your postal code. Click on the ‘Search’ button and a list of available POPStation will […]
June 25, 2019

How does POPStation work?

POPStation is easy to use. You will receive a QR code via email and/or an SMS alert when your parcel is ready for collection.
June 25, 2019

How do I know if my package has arrived in Singapore or out for delivery to my shipping address?

When your package is in Singapore, it will be reflected as “Arrived in Singapore” in your vPost account under the “Tracking” tab. You may also track […]
June 25, 2019

Do I need to pay any extra fee to use POPStation as my delivery address?

POPStation is a free to use service brought to you by SingPost.
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