What should I enter as my shipping and billing address on merchants’ websites?

You should enter your personalized vPost address, specific to the country you are shipping in, as your shipping address.

• These personalized addresses comprise your name, VP ID, and the overseas address vPost uses to process your packages and are displayed in your vPost account.

You should enter your Singapore address as your billing address.

However, you can also enter your personalized vPost address at merchants’ sites which do not allow you to enter Singapore addresses as a billing address. Please note that by doing so, you may not receive the hard copy invoice should the merchant send it via mail.