The old address is no longer a valid vPost address from 15 December 2018.

Old USA Address:
Address Line 1: 14601 North Bybee Lake Court
City: Portland State: Oregon ZIP Code: 97202
Tel: (503) 7365916

If you were to send the packages to the old address, the package will have to be manually transferred to the new address for processing. And for this, there is an additional cost of SGD50 handling fees.
Kindly update the shipping address on your merchant website to avoid any shipping charges or lost packages.

New USA Address Format:

Address Line 1: 18432 NE Sandy Blvd
Address Line 2: Multnomah STE5001, Suite SG-XXXX-XXXX
City: Portland State: Oregon Zip Code: 97230

The new address can also be found in your account under “My Addresses“(USA).
Your unique VPN number(SG-xxxx-xxxx) remains unchanged.

What do you need to know about this change?

1When is the last day of operations for the old USA warehouse?
The last day of operations of the old warehouse will be 15 December 2018.
2What is the new USA Warehouse Address?

New address: 18432 NE Sandy Blvd, Multnomah, STE5001

City: Oregon .       State: Portland .       Zip Code: 97230 .       Tel: (503) 213 4622

3What is the operation hour of the new warehouse?
Monday to Friday, 0900hrs to 1800hrs.
4Will there be any delay of processing of packages delivered to the new address?
Fret not; there will be no delay being process of the packages even with new address.
5What will happen to my packages if they reached the old warehouse address after 15 December 2018?
Packages that arrived at the old warehouse later than 15 December will not be processed. vPost shall not be liable for any losses/costs that might arise because of this.
6Where can I locate the new USA warehouse address information?
The new warehouse address will be updated in your account on 13 August 2018. Alternatively, you may refer to our email sent, which will include our new USA warehouse address at the footer.
7When will the new USA warehouse be operational?
Our new warehouse will be operational from 15 August 2018 and you may start to send your packages to the new warehouse address from 13 August 2018.
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