The repacking service is available for packages from USA only.
For USA packages, repack option will be available to customer if the difference between the actual weight and volumetric weight exceeds 2KG.
Repacking service is not available for Europe as the shipping is charged based on the actual weight.
For vPost Japan, vPost China, vPost Thailand and vPost Taiwan if the package has more than 2kg difference between the actual weight and volumetric weight, will be automatically be repacked by us unless it compromises on the safety of the packages.
For vPost Malaysia, no repacking services provided.