Once your packages have been delivered to your preferred Post Office branch, we will send you an e-mail notification with the collection details. It will be stored for 5 working days.
If you fail to collect your package within 5 days of receiving a notification, your package will be sent to General Post Office on the next working day.
At General Post Office, your package will be stored for another 5 working days for you to pick it up. If you fail to collect your package within this period, it will be returned to our processing facility to be stored for an additional 2 weeks. After which, your package will be donated/discarded at our sole discretion.
General Post Office is located at at 10 Eunos Road 8, #01-123/124/125, SingPost Centre, Singapore 408600.