For all redirections (including return to merchants) requests, there will be an administrative fee payable.
For redirection via vPost, amount payable will be SGD $6.50 (admin fee) plus the local postage fee to redirect package to customer’s requested local address.
For redirection via a third party courier, amount payable will be SGD $10.00 (admin fee). Customers will need to pay for any other costs incurred directly to the courier company appointed by them.
For return to merchants with a valid prepaid return label, amount payable will be SGD $6.50 only. If your merchant did not provide a prepaid return label, then the cost to return your package to merchant’s address will be payable by customer.