Important vPost Shipping Guidelines
Items that are considered dangerous, prohibited or restricted cannot be imported into Australia using vPost. Customs Authorities in both countries employ strict measures to monitor each and every item processed. The list below is not a comprehensive list but a list of common items that you cannot send using vPost.
We reserved the rights to advise you that the products are not accepted for import while the list did not specifically indicate the limitations.
Where appropriate, contact you to discuss and agree on an appropriate action to take; (b) use reasonable efforts to return the item to merchant at your cost; or (c) dispose the item in any manner we deem fit without being liable to you.
The list below serves as a guide on products that vPost does not ship. Please note it is not exhaustive and only includes some of the most common items.
These restrictions are in addition to the list of dangerous and prohibited goods, please click here.
- All kinds of Alcohol-based / Flammable products (e.g. perfumes, cologne, toners, sanitizers etc)
- Disposable/Reusable surgical mask
- Any type standalone/external batteries, spare/loose, including lithium metal or lithium ion cells or batteries (e.g. power banks, powered electronic devices, etc)
- Super Capacitors or Capacitors
Example: UN3508, with energy storage capacity greater than 0.3Wh unable to ship via Air Freight - Items that are not labeled in English (dietary supplements/ Cosmetics/ Food)
- Any food, supplement, drug or cosmetic
- Any unidentifiable material, substance or chemical
- Fertilizer
- Intoxicating liquors
- Cigarettes, tobacco, narcotics products
- Motor vehicles
- Petroleum products
- Animals, seeds / live plants and their parts
- Meat or animal extracts, beef extract
- All type of religious items in any form of object (e.g. buddha image, amulets, artefact objects and antique)
- Charcoal
- Chemicals and drugs
- Communication Radio Devices and telecommunications equipment (Including Mobile Phone )
- Counterfeit trademark goods and IPR infringing goods
- Paper currency, coins and bills, credit cards, cheques and stamps (item(s) would be discarded at Origin)
- Dangerous goods classified by Thailand local regulation or IATA Dangerous Regulations including any materials with dry ice
- Electronic cigarettes (e.g. e-cigars, e-pipes, other personal vaporizers, etc)
- Items restricted by the Washington Treaty (e.g ivory, turtle shells, ostrich, leather products, etc.)
- Items that contains aloe, squalene, sharks’ extract or coral (e.g. certain types of cosmetics or lip balm)
- Items that require temperature control
- Laser apparatus such as laser pointers that are found to have emission powers
- Disabling devices (e.g. mace, pepper spray, etc) containing an irritant or incapacitating substance
- Electronic device which contains battery purchased from ebay / individual seller (Used items shipped without manufacturer’s packaging do not comply and are illegal to ship)
- Squalane (not 100% plant based)
- Perishable foods (e.g. cheese, yoghurt, eggs)
- Processed foods (food products that are not classified as meat, seafood or fresh fruits and vegetables)
- Precious stones and metal
- Pornographic materials
- Reserved animals or CITES-listed wildlife
- Vehicle parts
- Weapons such as bullets, explosives, swords, knives, guns and the equivalents to guns, electroshock weapons (e.g. tasers)
- Wireless earbuds charging case contains standalone lithium-based battery and acts like a portable charger. This is prohibited from air transportation.
This list may be updated from time to time. Please contact us if you require any further assistance.
These restrictions are in addition to the list of dangerous and prohibited goods, please click here.