Items that are considered dangerous, prohibited or restricted cannot be imported into Australia using vPost. Customs Authorities in both countries employ strict measures to monitor each and every item processed. The list below is not a comprehensive list but a list of common items that you cannot send using vPost.
We reserved the rights to advise you that the products are not accepted for import while the list did not specifically indicate the limitations.
Where appropriate, contact you to discuss and agree on an appropriate action to take; (b) use reasonable efforts to return the item to merchant at your cost; or (c) dispose the item in any manner we deem fit without being liable to you.
Before purchasing any item from international sellers we recommend checking with the Customs Authorities. Please click here for Border Protection and click here for Department of Agriculture.
Whilst every effort is made to disallow shipping of the below items Australian Border Force may impose additional charges for import clearance. If this occurs we will provide you with an opportunity to discard the package and in doing so you would forfeit the value of the parcel along with any postage costs. More information can be located at https://www.abf.gov.au/buying-online/buying-online
Alcoholic products or beverages (item(s) will be discarded at origin and unable to be processed for returns or redirected to another address)Cannabidiol or Tetrahydrocannabinol (THC) products ‘(item(s) will be discarded at origin and unable to be processed for returns or redirected to another address)
These restrictions are in addition to Australia Post’s list of dangerous and prohibited goods, please click here.
If you order products that are classified dangerous or prohibited and cannot be legally exported from the overseas warehouse to Australia, vPost may not return those items to the overseas merchant or ship them to an alternative address. You should be aware that they are subject to seizure by customs law enforcement authorities who may investigate further.
Once customs has completed their investigation, you will have the option to either:
The maximum weight of a single parcel that can be sent through vPost is 22kg.
Individual parcels must not exceed the following dimensions:
The formula for working out the girth of your overseas parcel is:
Width + height x 2 = girth
For example: 30cm + 20cm = 50cm x 2 = 100cm girth
In the event that a parcel exceeds our weight or dimension restrictions, you will be notified and given the option to either pay for a return to the overseas merchant or have the item destroyed in the overseas warehouse.
vPost does not offer a cold storage shipping solution. Please do not send any perishables or items that may be affected by the change in the climate.