Package Delivery
Individual package cannot exceed the following limits:
weight: 22 kg
length: 1.05 m
dimension: 0.25 cubic metres
maximum girth of 200cm
The formula for working out the girth of your overseas parcel is:
Width + height x 2 = girth
For example: 30cm + 20cm = 50cm x 2 = 100cm girth
If a package exceeds our weight or dimension & girth restrictions, we will notify you and give you the option to either return the item(s) to the overseas merchants at your cost.
May 31, 2021
Individual package cannot exceed the following limits: weight: 22 kglength: 1.05 mdimension: 0.25 cubic metresmaximum girth of 200cm The formula for working out the girth of your […]
June 25, 2019
Unfortunately, we are unable to split items in a package.
June 25, 2019
Delivery to the vPost warehouse Please refer to the overseas merchant’s website for details about their delivery times within the source country. Please note that it […]
June 25, 2019
Yes, you will be able to track your vPost items from receipt at our overseas warehouse right up to delivery at your nominated Australian address. Simply […]
June 25, 2019
We are not able to offer this service at the moment. However, we are looking into ways to provide updates wherever possible.
June 25, 2019
No, changes to the delivery address need to be made before the payment of the packages. Once a package is paid, we are not able to […]
June 25, 2019
To return items delivered via vPost, you will need to contact the overseas merchant directly, arrange your own postage and pay any associated freight costs. Unfortunately, […]
June 25, 2019
When your package arrived in Australia, it will be reflected as “Arrived in Australia” in your vPost account, under “Tracking” tab. You may also track your […]
June 25, 2019
Each time you send a new parcel through vPost you can either: add a new address, or select your preferred address from your address book You […]