Package Delivery

When your package has been successfully attempt in your letterbox, you will be notified via SMS.

May 4, 2021

How do I know if my package has been successfully attempted to my letterbox?

When your package has been successfully attempt in your letterbox, you will be notified via SMS.
June 25, 2019

What is ESV Service?

It is a service provided by Speedpost. For package within letterbox size, package will be attempted into letterbox.
June 25, 2019

Who is eligible for this ESV service?

Only Economy US package within letterbox size will have this option.
June 25, 2019

If my delivery address is at POPStation, where will my package be delivered?

Your package will still be delivered to POPStation as chosen by you although the package fits the letterbox.
June 25, 2019

Can I opt out from this ESV service?

Unfortunately, you will not able to opt out for this service.
June 25, 2019

Will the delivery of my package be delayed with ESV service?

Rest assured that the delivery of your package will still be within the estimated time of arrival as shown in the payment invoice.
June 25, 2019

How can I track my package?

You may track your package status at this link here or the SpeedPost website (www.speedpost.com.sg) using your package’s item number (e.g. VE0000XXXXXXX).
June 25, 2019

What will happen if the package does not fit the letterbox?

Package will be delivered to your doorstep and delivery advice card will be issued should it is a failed delivery.
June 25, 2019

How do I know if my package is successfully dropped off in my house/neighbour/reception for this ATL service?

You will receive a SMS update after our courier has executed the ATL instruction successfully.
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