What should customers do if a delivery fails?
March 6, 2026Customers should:
- Verify that the correct Delivery Instructions are set in their Amazon account.
- Select the appropriate delivery options for our warehouses as shown in the attached screenshot.
- Follow these instructions for all future Amazon orders to prevent failed delivery attempts or returned parcels.
Important Note: Incorrect or missing delivery instructions may result in failed delivery attempts or returned parcels, which are beyond warehouse control.
Categories:
Shipping with vPost
Top FAQ
