Within 48 hours of successfully providing payment, for each vPost transaction you’ll need to email vPost a copy of the retailer invoice.
The invoice which you send to us must include details of the price of all of the goods which you are sending to Australia via vPost and the shipping fees of these products from the merchant’s invoice to the vPost overseas warehouse.
How to email us your invoice:
Email a copy of the merchant invoice (strictly in PDF format – screen shot not acceptable) to: email@example.com
Include your first and last name and vPost ID in the email subject line.
Your VP ID is the second address line of your vPost overseas address, this can be found in the “My Addresses” tab once you log in to your account.