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What is Chargeable weight?

Chargeable Weight is the Actual Gross Weight or the Volumetric Weight of the shipment – whichever is the greater


For Air Freight, *chargeable weight is Every 0.5kg Per Package and thereafter. Invoice will be based on the chargeable weight.

Shipping Tip: As per freight industry practice, the chargeable weight of a package is calculated based on Volumetric or Actual weight, whichever is higher.
Volumetric weight of a package is a calculation that reveals the density of a package and we use the below formula to derive the volumetric weight of a package:
Volumetric weight = [length(cm) x width(cm) x height(cm) ] / 5,000cm
You can advise your merchant to ensure proper packaging or pack your purchase into a smallest possible box.

If you are shopping online in Europe and shipping to our UK warehouse, please note the following:

  • We are unable to accept any package delivered to our UK warehouse that requires the payment of tax upon delivery. There shall be no waiver or exceptional handling.
  • Our UK warehouse will not be responsible for any customs fees. Please ensure that these fees are paid prior to delivery, and do not select any “Pay on Delivery” option.
  • We are not liable for any packages that are held at UK Customs if the correct taxes has not been paid.
#Bundling discount applies to 2nd and subsequent packages onwards in one invoice. The lowest price package will be selected as the first by default, providing the maximum value.
^Business days do not include Saturday, Sunday and public holidays, this applies to both Malaysia or product source countries (Click here for various countries you can ship from via vPost).

What is Chargeable weight?

Chargeable Weight is the Actual Gross Weight or the Volumetric Weight of the shipment – whichever is the greater

For Air Freight, *chargeable weight is Every 0.5kg Per Package and thereafter. Invoice will be based on the chargeable weight.

Shipping Tip: As per freight industry practice, the chargeable weight of a package is calculated based on Volumetric or Actual weight, whichever is higher.
Volumetric weight of a package is a calculation that reveals the density of a package and we use the below formula to derive the volumetric weight of a package:
Volumetric weight = [length(cm) x width(cm) x height(cm) ] / 5,000cm
You can advise your merchant to ensure proper packaging or pack your purchase into a smallest possible box.

If you are shopping online in Europe and shipping to our UK warehouse, please note the following:

  • We are unable to accept any package delivered to our UK warehouse that requires the payment of tax upon delivery. There shall be no waiver or exceptional handling.
  • Our UK warehouse will not be responsible for any customs fees. Please ensure that these fees are paid prior to delivery, and do not select any “Pay on Delivery” option.
  • We are not liable for any packages that are held at UK Customs if the correct taxes has not been paid.
#Bundling discount applies to 2nd and subsequent packages onwards in one invoice. The lowest price package will be selected as the first by default, providing the maximum value.
^Business days do not include Saturday, Sunday and public holidays, this applies to both Malaysia or product source countries (Click here for various countries you can ship from via vPost).

Check Items Before Purchase

Make sure to check out our list of shipping restrictions before you start purchasing online.

Items such as alcohol, products consisting of alcohol, living animals, plants, compressed air, chargeable battery and food containing meat, all are considered as prohibited items.
Click link and view the items that vPost does not ship.
If you have any further queries or need any assistance, please check vPost FAQs or Contact Us.