March 6, 2026
Customers should: Important Note: Incorrect or missing delivery instructions may result in failed delivery attempts or returned parcels, which are beyond warehouse control.
March 6, 2026
If the delivery occurs outside warehouse hours and non-receipt is confirmed by the US Team, customers should contact the merchant (Amazon seller) for further assistance.
March 6, 2026
No. Deliveries attempted outside working hours or on weekends may fail. To avoid issues, customers must set the correct Delivery Instructions in their Amazon account.
March 6, 2026
Customers shipping items via Amazon to our US warehouses should use the following addresses and note the operating hours:
February 24, 2026
It is known that with USPS deliveries, very often, “Delivered” or “Delivered to Agent” usually means the package has reached a USPS hub, and it has not […]
June 5, 2025
It appears that the final step of the payment process was not completed. This may be due to one of the following reasons: We recommend reviewing […]
September 25, 2024
Used household items and personal effects cannot be shipped to AU due to the challenges in accurately determining their value. This restriction ensures compliance with local […]
September 25, 2024
Please be aware that we will not be liable for any loss/damages or compensation for packages delivered outside of our warehouse operating hours or on weekends […]
September 25, 2024
Please update your new vPost address on the merchant or supplier platform and inform the merchant to redirect the existing shipment to your new address.The previous […]