June 25, 2019
Items that are considered dangerous, prohibited or restricted cannot be imported into Australia using vPost. Customs Authorities in both countries employ strict measures to monitor each […]
June 25, 2019
Items that are considered dangerous, prohibited or restricted cannot be imported into Australia using vPost. Customs Authorities in both countries employ strict measures to monitor each […]
June 25, 2019
vCare is an optional performance warranty by SingPost to afford vPost members the added assurance that their packages will be protected against loss or damage during […]
June 25, 2019
vCare is only available to register vPost members. To purchase vCare coverage for your packages, check the “vCare” box when selecting the packages you wish to […]
June 25, 2019
vCare charges will be 2% of the declared value + Shipping Fee and no minimum charge for each package. Declared item value shall include, but is […]
June 25, 2019
If your shipment arrives visibly damaged, please make a note on the receipt that the delivery driver asks you to sign. Then open the package and […]
June 25, 2019
We do not provide or sell insurance. We offer instead, the vCare package which gives you the added guarantee that your package will be properly shipped […]
June 25, 2019
Within 48 hours of successfully providing payment, for each vPost transaction you’ll need to email vPost a copy of the retailer invoice. The invoice which you […]
June 25, 2019
Each time you check out a vPost Australia parcel and declare the value of the goods, you will be asked to provide payment for your vPost […]
June 25, 2019
vPost Australia is required to collect GST from vPost Australia customers and pay that GST to the Australian Tax Office, on items valued at $1,000 AUD […]
June 25, 2019
If the promo code you entered is not valid, please check your newsletter for the correct code, ensuring it complies with the terms and conditions, before […]
June 25, 2019
If your parcel is over $1000 AUD, it may be deemed as High Value Parcel by Australian Customs. We will advise you of this via your […]