June 25, 2019
The repacking service is available for packages from all warehouses if the package has more than 2kg difference between the actual weight and volumetric weight, will […]
June 25, 2019
No US Customs declaration is required for orders below USD2,500.00. For orders equaling or exceeding USD2,500.00, a Shipper’s Export Declaration (SED) form is needed to clear […]
June 25, 2019
You may use our “Locate My Package” function located on your Dashboard to locate your package as our warehouse could have processed it, but it was […]
June 25, 2019
vPost provides free storage of 30 days from the date package is processed without any charge for your consolidation of shipping payment. However, when packages are […]
June 25, 2019
On the declaration page, please select the product category that best matches your item(s). If none apply, choose “Others” and enter the product description.Ensure the correct […]
June 25, 2019
You may amend the declaration once your package arrives at our warehouse and before payment is completed. Please note that after payment has been made, the […]
June 25, 2019
The Australian Government has passed laws which extend the Goods and Services Tax (GST) to low value imports of physical goods. vPost will be required to […]
June 25, 2019
No. We do not combine multiple packages as it may potentially hinder the claims process in the event your package is lost or damaged during transit.
June 25, 2019
The repacking service is available for packages from all warehouses, if the package has more than 2kg difference between the actual weight and volumetric weight, it […]
June 25, 2019
If you have lost your vPost tracking number, log in to your vPost account and click on the ‘My packages” tab to see if your consignment […]
June 25, 2019
You will receive a notification via email when your parcel arrives at the vPost overseas warehouse. You’ll also be able to view all of your received […]
June 25, 2019
If you do not wish to proceed with having an item shipped via vPost Australia, you can choose to: If you choose to return your parcel […]