What goods can’t be sent to Australia using vPost?June 25, 2019
How will I know that vPost has received my items from the overseas merchant?June 25, 2019
If you do not wish to proceed with having an item shipped via vPost Australia, you can choose to:
- return your parcel to the overseas merchant you purchased from
- have your parcel forwarded to an alternative address
- ask vPost to securely dispose of your item
If you choose to return your parcel to the overseas merchant or forward it to another address, you will be asked to supply the address and a contact phone number for that address and pay for the associated delivery costs.
You may use our self help entry for return and redirect of your parcel. Fees will apply when you checkout.
Please note that parcels at our vPost overseas warehouse can only be returned to domestically within the source country address.