June 25, 2019
The Australian Government has passed laws which extend the Goods and Services Tax (GST) to low value imports of physical goods. vPost will be required to […]
June 25, 2019
No. We do not combine multiple packages as it may potentially hinder the claims process in the event your package is lost or damaged during transit.
June 25, 2019
The repacking service is available for packages from all warehouses, if the package has more than 2kg difference between the actual weight and volumetric weight, it […]
June 25, 2019
If you have lost your vPost tracking number, log in to your vPost account and click on the ‘My packages” tab to see if your consignment […]
June 25, 2019
You will receive a notification via email when your parcel arrives at the vPost overseas warehouse. You’ll also be able to view all of your received […]
June 25, 2019
If you do not wish to proceed with having an item shipped via vPost Australia, you can choose to: return your parcel to the overseas merchant […]
June 25, 2019
Goods that cannot be sent via vPost Australia include: food or perishable goods items requiring cold storage shipping dangerous or prohibited items as determined by the […]
June 25, 2019
If you receive an incorrect item or quantity of goods delivered through vPost, you should liaise directly with the overseas Merchant for any refund, return, exchange […]
June 25, 2019
Below are the shipping services offered by vPost currently: vPost USA vPost provides you with a personalized delivery address located in the 1 source countries overseas, […]