June 25, 2019
Goods that cannot be sent via vPost Australia include: food or perishable goods items requiring cold storage shipping dangerous or prohibited items as determined by the […]
June 25, 2019
If you receive an incorrect item or quantity of goods delivered through vPost, you should liaise directly with the overseas Merchant for any refund, return, exchange […]
June 25, 2019
Below are the shipping services offered by vPost currently: vPost USA vPost provides you with a personalized delivery address located in the 1 source countries overseas, […]
June 25, 2019
To use vPost service, you must first be our member. Membership is free and you can Sign Up over here if you are currently not a member: For […]
June 25, 2019
The benefits of using vPost Shipping Services include, being able to: Purchase items that are available overseas but not in Australia. Purchase items from overseas merchants […]
June 25, 2019
You should enter your personalized vPost address, specific to the country which you are shipping in, as your shipping address. These personalized addresses comprise of your […]
June 25, 2019
vPost does not guarantee the authenticity, genuineness or quality of the item. For your own safety, please purchase items from reputable merchants and sites.
June 25, 2019
We do not recommend shipping fragile or special care items. However, if you choose to proceed, please ensure the sender uses proper packaging. Kindly instruct the […]
June 25, 2019
No, we do not allow the transfer of packages. All packages will be processed accordingly to the vPost account number that is stated in the invoice/shipping […]
June 25, 2019
Yes, an admin fee of AUD$10 per package will be payable for the process of this transfer. Verifications will also be done to ensure that the […]
June 25, 2019
If you have forgotten your vPost password or it is not working for some reason, please follow the steps below: At the sign-in page, click on […]
June 25, 2019
Simply sign in to your vPost account and the option to change your password will be available under ‘ACCOUNT’ at the top right navigation tab.