Top FAQ

Individual package cannot exceed the following limits:

weight: 22 kg
length: 1.05 m
dimension: 0.25 cubic metres
maximum girth of 200cm

The formula for working out the girth of your overseas parcel is:
Width + height x 2 = girth

For example: 30cm + 20cm = 50cm x 2 = 100cm girth

If a package exceeds our weight or dimension & girth restrictions, we will notify you and give you the option to either return the item(s) to the overseas merchants at your cost.

May 4, 2021

What currency is used for payment?

Transactions between you and the overseas merchant will be conducted in their preferred currency. vPost’s shipping charges are shown in Australian dollars.