June 25, 2019
If your parcel is over $1000 AUD, it may be deemed as High Value Parcel by Australian Customs. We will advise you of this via your […]
June 25, 2019
Once your vPost parcel status shows ‘Ready to Ship’, you’ll be able to pay the shipping charges by following the steps below: Log in to your […]
June 25, 2019
vPost does not offer parcel consolidation service, nor can we repack or combine multiple items into one box and ship all your items together. vPost only offers aggregate service, […]
June 25, 2019
Unfortunately, we are unable to split items in a package.
June 25, 2019
Delivery to the vPost warehouse Please refer to the overseas merchant’s website for details about their delivery times within the source country. Please note that it […]
June 25, 2019
Yes, you will be able to track your vPost items from receipt at our overseas warehouse right up to delivery at your nominated Australian address. Simply […]
June 25, 2019
To return items delivered via vPost, you will need to contact the overseas merchant directly, arrange your own postage and pay any associated freight costs. Unfortunately, […]
June 25, 2019
No US Customs declaration is required for orders below USD2,500.00. For orders equaling or exceeding USD2,500.00, a Shipper’s Export Declaration (SED) form is needed to clear […]
June 25, 2019
The Australian Government has passed laws which extend the Goods and Services Tax (GST) to low value imports of physical goods. vPost will be required to […]