What if my item was a free gift from my merchant or I have redeemed the item via my loyalty points, what is the correct amount for me to declare?June 25, 2019
Will my package be opened by the warehouse team if I did not select “Auto-Declaration” in my account?June 25, 2019
You may change the declaration anytime your package arrives at our warehouse and before payment is made. Do take note once the package has been paid for, you will not change your declaration.
We will not be liable for any losses incurred by customers due to wrong declarations of the package(s).