Update of New USA
Warehouse 1 Address

On 18 March 2024, we have moved into a new USA facility to accommodate all your packages.

We have some important news to share regarding our warehouse operations at USA Merchants. Read more to ensure a seamless shopping experience.
1. Change of USA Warehouse 1 Address: We are excited to announce that we have relocated our warehouse to a more spacious and efficient facility. A New Warehouse 1 Address has been established to enhance our services and improve operational efficiency, effective 18 March 2024. Please update your information to reflect the new vPost USA warehouse 1 address:

UPDATE USA WAREHOUSE 1 ADDRESS:

Old Address:

New Address:


Name: SG-XXXX-XXXX NAME

Address line 1: 13802 NE Airport Way

Address Line 2: VSG (SG-XXXX-XXXX)

City: Portland

State: Oregon

Postal Code: 97230

Tel: (503) 719 6291

2. The old address will no longer be valid for receiving parcels after 15 March 2024. To avoid any potential delivery issues, it is crucial to update your USA warehouse 1 address information as soon as possible.
3. Last Day of Operation: Please be informed that the last day of operation at our current USA warehouse 1 is 15 March 2024. Therefore, any orders placed after this date may not be processed or shipped.
We are excited about the opportunities the new warehouse 1 brings and are committed to delivering an exceptional service starting from 18 March 2024.
If you have any questions or require assistance with updating your new vPost USA Warehouse 1 Address, please don't hesitate to contact our customer support team. We are here to help.
Thank you for being a valued customer. We look forward to continuing to serve you with the best possible service.

What do you need to know about this change?

1What has changed?
Address 1: 13802 NE Airport Way
Address 2: VSG (SG-XXXX-XXXX)
City: Portland
State: Oregon
Postal code / Zip Code: 97230
Telephone: (503) 719 6291

The new warehouse 1 address will also be reflected on your member’s portal under addresses.
2When will the new vPost USA warehouse 1 address takes effect from?
This new warehouse 1 address will take effect in 18 March 2024 onwards.
3What happened to all the packages received at the old address?
We will not be able to assist in retrieving any packages that was delivered to the old address after 15 March 2024, 23:59
4What will happen to packages that arrived at the old address on 18 March 2024 and onward?
By 15 March 2024, we will no longer receiving any packages being sent to the previous address. You are required to check with your merchants on the locations of the packages and inform your merchants to send the packages to our new warehouse 1 address.
5What if my packages are already in transit to the old address?
Please ensure you update your address book in your own merchant page to avoid delivery to the old address. We are unable to retrieve any packages after 15 March 2024.