Additional Information

If you need additional help or would like to know more, you can refer our FAQ pages or contact our Customer Service for further assistance.
Storage
All packages enjoy a free 30 days storage fee.
This is to allow you to consolidate a few more packages and have them shipped together in one invoice as you enjoy the waiver of the base charge from the 2nd package onwards.
vCare
Additional shipping protection with vCare: When you are paying for your shipping to Malaysia, you will be provided with an option to opt for vCare – our enhanced shipping coverage program.
For a small additional fee, you will be covered (subjected to limited exceptions) for the full amount of shipping charges paid plus 100% of the declared value of the item, subject to a maximum cap of USD10,000. Terms and conditions apply.
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