Additional Information

If you need additional help or would like to know more, you can refer our FAQ pages or contact our Customer Service for further assistance.

Storage

All packages enjoy a free 30 days storage fee.

Take 5%* off standard shipping when you bundle* your packages!

*Bundling discount applies to 2nd and subsequent packages onwards in one invoice from the same source country. The lowest price package will be selected as the first by default, providing the maximum value.

vCare

Additional shipping protection with vCare: When you are paying for your shipping to Malaysia, you will be provided with an option to opt for vCare – our enhanced shipping coverage program.

For a small additional fee, you will be covered (subjected to limited exceptions) for the full amount of shipping charges paid plus 100% of the declared value of the item, subject to a maximum cap of USD10,000. Terms and conditions apply.