If you need additional help or would like to know more, you can refer our FAQ pages or contact our Customer Service for further assistance.
All packages enjoy a free 30 days storage fee.
This is to allow you to consolidate a few more packages and have them shipped together in one invoice as you enjoy the waiver of the base charge from the 2nd package onwards.
Additional shipping protection with vCare: When you are paying for your shipping to Malaysia, you will be provided with an option to opt for vCare – our enhanced shipping coverage program.
For a small additional fee, you will be covered (subjected to limited exceptions) for the full amount of shipping charges paid plus 100% of the declared value of the item, subject to a maximum cap of USD10,000. Terms and conditions apply.