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Top FAQs On vPost Services To Help You Save On Shipping Costs

Packaging makes a difference to what you pay for shipping. Not to worry, though! vPost repacking services can help you save on your shipping costs.
We answer all your top questions related to vPost shipping services here.

How does vPost handle my packages for cost savings?

vPost helps you to save cost by reducing the volumetric weight of the parcel if there is a more than 2kg difference between the actual weight and volumetric weight.

Q: What is volumetric weight?

A: Volumetric weight is the ‘volume’ a package occupies (example; the physical size of a package)

Q: What is actual weight?

A: Actual physical weight of a package is its actual weight measured in kilograms.

In international shipping, how much space a package occupies (volumetric weight) in a cargo hold is as important as how much it weights (actual weight). Large packages, even if they are light, take up more space in an aircraft. This is why shipping companies take the volumetric weight into consideration.

If the volumetric weight exceeds the actual weight, you will be charged the volumetric weight.

Calculating Volumetric Weight

Please note that we are not able to remove or modify any part/content from its retail packaging when consolidating.

Example:

– Removal of batteries from the retail packaging.

– Installation of batteries from the retail packaging.

This is to ensure that your original package contents are not compromised.


Which countries will consolidation be offered?

The service is available for all vPost countries in US, UK, Australia, Japan, China, Thailand, Indonesia, Taiwan and Malaysia. However, they are done at vPost's discretion and not available upon request.

Criteria: Package has more than 2kg difference between the actual weight and volumetric weight

Packages will be automatically consolidated by us unless it compromises on the safety of the packages.

If I have more than one package, will you consolidate all my packages into one?

In our USA warehouse, we provide multiple packages consolidation service as shown in the left image.

Will you consolidate every package that has more than 2KG difference between actual and volumetric weight?

Here are some scenarios in which we will not consolidate:

There are also packages which are specially packed to ensure breakable items are cushioned.

As such packages would potentially be bulky, the difference between the actual weight and volumetric weight may be higher. We will take into account such instances and repack only when the safety of the package will not be compromised.

The decision to repack a package will be made at the discretion of vPost.

To read up on more questions related to package consolidation, click here.



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