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Packaging makes a difference to what you pay for shipping. Not to worry, though! vPost's value added services can help you save on your shipping costs.
We answer all your top questions related to vPost shipping services here.
How does vPost handle my packages for cost savings?
vPost helps you to save cost by reducing the volumetric weight of the parcel if there is a more than 2kg difference between the actual weight and volumetric weight.
Q: What is volumetric weight?
A: Volumetric weight is the ‘volume’ a package occupies (example; the physical size of a package)
Q: What is actual weight?
A: Actual physical weight of a package is its actual weight measured in kilograms.
In international shipping, how much space a package occupies (volumetric weight) in a cargo hold is as important as how much it weights (actual weight). Large packages, even if they are light, take up more space in an aircraft. This is why shipping companies take the volumetric weight into consideration.
If the volumetric weight exceeds the actual weight, you will be charged the volumetric weight.
Calculating Volumetric Weight
Please note that we will not remove or modify any part/content from its original retail packaging.
This service is based on vPost's discretion when there is a more than 2kg difference between the actual and volumetric weight.
1. By trimming the existing box. We will minimise the package's height and cut down boxes to achieve a lower volumetric weight.
2. If your purchases are deemed non-fragile, we will also remove any unnecessary bubble packs or styrofoam to reduce size. Example:
– Removal of batteries from the retail packaging.
– Installation of batteries from the retail packaging.
This is to ensure that your original package contents are not compromised.
Which countries provide this value-added services??
The service is available for all vPost countries in US, UK, Australia, Japan, China, Thailand, Indonesia, Taiwan and Malaysia. However, they are done at vPost's discretion and not available upon request.
Criteria: Package has more than 2kg difference between the actual weight and volumetric weight
Packages will be automatically consolidated by us unless it compromises on the safety of the packages.
What happens if I have more than one package to ship?
As shown in the illustrated image, the packages will be restricted to the size of box that vPost has. This service is only available from USA warehouse to Singapore.
In which scenario would the 2KG difference between actual and volumetric weight not be applicable?
Here are some scenarios:
When the package contains leather products, E.g. Handbags, purses, coats, etc.
When the package contains restricted items, such as perfume, standalone batteries, fuels, etc.
When the package is obviously a gift, E.g. Packed in a gift box, secured with ribbon and gift card, etc.
When the package is marked ‘fragile’.
There are also packages which are specially packed to ensure breakable items are cushioned.
As such packages would potentially be bulky, the difference between the actual weight and volumetric weight may be higher. We will take into account such instances and consolidate only when the safety of the package will not be compromised.
The decision to consolidate a package will be made at the discretion of vPost.
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