Payment

You can enjoy 5% bundling discount (i.e. one invoice) for packages that are shipped via Sea freight.

Bundling discount applies to 2nd and subsequent packages onwards in one invoice. The lowest price package will be selected as the first by default, providing the maximum value.

June 25, 2019

Is there any bundling discount if I have shipped 2 or more packages via Sea freight?

You can enjoy 5% bundling discount (i.e. one invoice) for packages that are shipped via Sea freight. Bundling discount applies to 2nd and subsequent packages onwards in […]
June 25, 2019

Why do I have to pay GST for the package(s) that I ship via vPost sea freight or land freight?

All good imported via vpost land freight will need to pay GST. Should you need more information on GST, please visit Singapore Customs’ website. For more […]
June 25, 2019

How do I calculate the Customs GST amount imposed on my online purchases for goods imported by vPost sea freight or land freight?

The current Customs GST rate is 7%. Total Customs GST Chargeable = 7% on [Cost + vCare + Freight] where Cost is the total cost of […]
June 25, 2019

Why is the voucher / promo code I entered not valid?

vPost runs several promotions all year round, catering to our customers’ different seasons and needs. If you entered a voucher code and it is not valid, […]
June 25, 2019

Besides shipping and Custom GST charges, what are other charges that I have to be aware of?

Other possible charges are, but not limited to, Customs GST and/or duty and License fee and any other applicable taxes and fees. Holding Fee for processed […]
June 25, 2019

What is shipment aggregation and what are its benefits?

Shipment aggregation allows customers to enjoy Bundling Discount ranging from 3-5%. To utilize this feature, withhold payment till all the packages you want to pay for […]
June 25, 2019

How do I make payment for the vPost shipping charges?

Once your packages have arrived at our warehouse, you can proceed to declare and make payment under ‘Action Required’ tab.
June 25, 2019

What payment methods are available for me to check out my vPost packages?

Currently, vPost accepts the below payment methods: Credit*/Debit Cards (Visa/Master) – Except AMEX *Only local issued credit cards are accepted PayPal Please ensure that you have […]
June 25, 2019

Am I able to claim back sales tax (VAT) through vPost?

No, currently vPost does not provide a service for claiming sales tax incurred by our customers when they shop online from overseas merchants.
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