Shipping with vPost

As UK completes its exit from the EU, items shipped from Europe into UK may now require payment of taxes and duties.

Click here to find out more on Europe shipments to UK.

July 12, 2021

Brexit information

As UK completes its exit from the EU, items shipped from Europe into UK may now require payment of taxes and duties. Click here to find […]
October 14, 2020

Calculating Volumetric Weight

Volumetric weight is the ‘volume’ a package occupies (example; the physical size of a package) Calculating Volumetric Weight Volumetric weight is calculated by the Length x […]
September 26, 2019

Are there items I can’t purchase online?

vPost cannot deliver items that are considered prohibited for international shipping by IATA regulations – items that may cause danger, damage or delay during international shipping […]
September 26, 2019

Are there any online stores I can’t order from?

vPost allows you to shop and ship from any source countries (Click here for various countries you can ship from, via vPost) online merchant. Except for […]
September 19, 2019

Volumetric vs Actual Weight

Q: What is volumetric weight? A: Volumetric weight is the ‘volume’ a package occupies (example; the physical size of a package) Q: What is actual weight? […]
June 25, 2019

How will I know that my package has arrived at our overseas warehouse?

An email notification will be sent to your registered email once your package has been processed at vPost’s overseas warehouse. Do check your ‘Junk’ folder if […]
June 25, 2019

If I do not wish to use vPost service after my package has arrived, what are the applicable charges to redirect/return the package?

For redirection, you may click here for a detailed guide on how to redirect your package. For a return to merchants with a valid prepaid return […]
June 25, 2019

How do I know whether my items are subject to Singapore Customs duty?

You can refer to the Customs website at www.customs.gov.sg for any updates and information on dutiable and prohibited items. Any dutiable items imported into Singapore are […]
June 25, 2019

How long is the free storage period if my package is shipping via Sea freight?

Package shipping via Sea freight has 30 days of free storage. vPost charges SGD 1.50 per package per day after the free storage period expires.
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