June 25, 2019
As per freight industry practice, the chargeable weight of a package is calculated based on Volumetric or Actual weight, whichever is higher. The volumetric weight of […]
June 25, 2019
No. We do not combine multiple packages as it may potentially hinder the claims process in the event your package is lost or damaged during transit.
June 25, 2019
vPost will repack your package by minimising the height of the package, thus reducing the volumetric weight. Please note that we cannot remove or modify any […]
June 25, 2019
Here are some scenarios in which we will not repack Where the difference between the actual weight and volumetric weight is under 2kg Containing leather products […]
June 25, 2019
When your package is in Singapore, it will be reflected as “Arrived in Singapore” in your vPost account under the “Tracking” tab. You may also track […]
June 25, 2019
POPStation is a free to use service brought to you by SingPost.
June 25, 2019
June 25, 2019
For shipments to Singapore, all declared values of goods, vCare and freight charges are converted to Singapore Dollars. The Goods and Service Tax (GST) is calculated […]
June 25, 2019
Your source country address is only meant to be your shipping address, not your billing address or an address for you to manage mail. We will […]
June 25, 2019
When packages are delivered to our overseas vPost warehouse, they are often received in bulk. This is the common practice for most of the big local […]