May 8, 2020

Items that vPost does not ship from Taiwan

Items that are considered dangerous, prohibited, or restricted cannot be imported into Singapore using vPost. Customs Authorities in both countries employ strict measures to monitor each […]
November 11, 2019

What items can be covered by vCare?

Cover for loss or damage is not automatically provided for items sent via vPost. You can buy vCare for items valued up to SGD 10,000.00. It […]
September 26, 2019

Are there items I can’t purchase online?

vPost cannot deliver items that are considered prohibited for international shipping by IATA regulations – items that may cause danger, damage or delay during international shipping […]
September 19, 2019

Volumetric vs Actual Weight

Q: What is volumetric weight? A: Volumetric weight is the ‘volume’ a package occupies (example; the physical size of a package) Q: What is actual weight? […]
June 25, 2019

Items that vPost does not ship from China

Items that are considered dangerous, prohibited, or restricted cannot be imported into Singapore using vPost. Customs Authorities in both countries employ strict measures to monitor each […]
June 25, 2019

Items that vPost does not ship from USA

Items that are considered dangerous, prohibited, or restricted cannot be imported into Singapore using vPost. Customs Authorities in both countries employ strict measures to monitor each […]
June 25, 2019

What is vCare?

vCare is an optional performance warranty by SingPost to afford vPost members the added assurance that their packages will be protected against loss or damage during […]
June 25, 2019

Who may purchase vCare?

vCare is only available to register vPost members. To purchase vCare coverage for your packages, check the “vCare” box when selecting the packages you wish to […]