June 25, 2019
We do not provide or sell insurance. However, with the option for our vCare package, we offer the added guarantee that your package will be properly […]
June 25, 2019
As per IRAS regulations, all goods imported into Singapore are generally subject to a GST of 9% on the total cost of goods, including vCare and […]
June 25, 2019
The current Customs GST rate is 9%. Total Customs GST Chargeable = 9% on [Cost + vCare + Freight] where Cost is the total cost of […]
June 25, 2019
If the promo code you entered is not valid, please check your newsletter for the correct code, ensuring it complies with the terms and conditions, before […]
June 25, 2019
Other possible charges are, but not limited to, Customs GST and/or duty and License fee and any other applicable taxes and fees. Holding Fee for processed […]
June 25, 2019
vPost charges SGD 1.50 per package per day for packages that are held for more than 30 days from the processed date. This fee applies to […]
June 25, 2019
Shipment aggregation allows customers to enjoy Bundling Discount ranging from 3-5%. To utilize this feature, withhold payment till all the packages you want to pay for […]
June 25, 2019
Once your packages arrive at our warehouse, you may proceed to declare and make payment under the ‘Action Required’ tab. Please note that we are unable to edit or cancel shipments for […]
June 25, 2019
Currently, vPost accepts the below payment methods: Credit*/Debit Cards (Visa/Master) – Except AMEX *Only local issued credit cards are accepted Please ensure that you have arranged […]
June 25, 2019
No, currently vPost does not provide a service for claiming sales tax incurred by our customers when they shop online from overseas merchants.
June 25, 2019
We have waived off all repacking fees! Rest assured, we will ensure that you enjoy savings on your package even after considering the repacking fee. However, […]
June 25, 2019
It is a service provided by Speedpost. For package within letterbox size, package will be attempted into letterbox.