May 4, 2021
If you are expecting your package to arrive at our warehouse. Enter the merchant tracking number that was issued to you by the overseas merchant during […]
June 25, 2019
vPost charges SGD 1.50 per package per day for packages that are held for more than 30 days from the processed date. This fee applies to […]
June 25, 2019
For vPost USA(except Economy), vPost China, vPost Thailand, vPost Taiwan, vPost UK and vPost Australia if the package has more than 2kg difference between the actual […]
June 25, 2019
A Shipper’s Export Declaration (SED) form is needed whenever your package’s value is above USD $2,500. This form is needed by the US Customs Authority. Please […]
June 25, 2019
Use the “Locate My Package” feature on your Dashboard to track your parcel, as it may have been processed without a valid vPost account number and […]
June 25, 2019
Due to your packages not having a merchant invoice in them. As such, we will require you to input the dollar value of your purchases for […]
June 25, 2019
vPost provides free storage of 30 days from the date package is processed without any charge for your consolidation of shipping payment. However, when packages are […]
June 25, 2019
If you have selected ‘Yes’ for Auto-Declaration in your profile, we will help you to declare your packages when they arrive at our warehouse. However, please […]
June 25, 2019
On the declaration page, please select the product category that best matches your item(s). If none apply, choose “Others” and enter the product description. Ensure the […]