My Account

No, we do not allow the transfer of packages. All packages will be processed accordingly to the vPost account number that is stated in the invoice/shipping label on the package. If you have difficulties logging in to your vPost account, please contact us for further assistance.

Category: My Account
Tag: General

Yes, an admin fee of S$10 per package will be payable for the process of this transfer. Verifications will also be done to ensure that the package(s) belong to the rightful owner.

Category: My Account
Tag: General

If you have forgotten your vPost password or it is not working for some reason, please follow the steps below:

  1. At the sign-in page, click on ‘Forgot password?’
  2. Enter your email address that you have registered for.
  3. Click on “Send me reset password instructions” button.
  4. An email containing your password will be send to the email address specified in your profile.

If you have difficulties retrieving your vPost password through the above method, you may contact us for further assistance.

Category: My Account
Tag: General

Simply sign in to your vPost account and the option to change your password will be available under ‘My Profile’ tab.

Category: My Account
Tag: General

Simply sign in to your vPost account and you will be able to update your personal information under ‘My Profile’ tab.

Category: My Account
Tag: General

You will receive a welcome email from us if your account has been successfully activated. Please check your junk/spam mailbox if you did not see the email in your inbox.

Category: My Account
Tag: General

If you did not receive the activation email, please follow the steps below.

  • Click here to request for the activation email to be resent to you.
  • Enter the email address you used to sign up.
  • Click on “Resend confirmation instructions”.

Alternatively, you can contact us and we will resend the activation email for you.

Category: My Account
Tag: General

After signing up for an account with us, a message with a confirmation link will be sent to the email address you used to register. Click on “Activate My Account”, and you will be automatically logged in.

Kindly activate your account within 3 days from receipt of the activation email.

Category: My Account
Tag: General

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